Since Latest update, keyboard is taking time to load/popup

App Store Released Performance, freezes & crashes build 453 Normal fixed in 2.2.1

sbk TESTER · iOS 27.0.1 · IPhone 16 pro max · v2.1.2 ·

Steps to reproduce

  1. Activate keyboard by focusing on any text area to type

What I expected

Keyboard will usually load in no time or just more like a stock keyboard, never noticed any delay all these days, but since last update, for almost whole day whenever I keep cursor on the text area, I can see that the keyboard doesn't load up like before.

What happened instead

Keyboard should be loaded in no time while clicking on any of the text area in any of the application on the phone.

Note: this issue isn't restricted to any particular application

If any logs can help you to identify this issue, happy to share, let me know.

Discussion

efko DEV ·

@sbk can you send me the Diagnostics export? In the EFKey app go to EF › Diagnostics and tap "Send the export to the developer", or "Export everything" and attach the file here. Diagnostics are on by default, so it should already include today's slow opens. Also, is it slow every time you tap into a field, or mostly the first time after switching apps?

efko DEV ·
status → Needs info
sbk TESTER ·

It's slow everytime for the first time when you activate keyboard in any of the apps. After in the same app or at the fraction of seconds, I do not see the lag.

sbk TESTER ·

Can you update if there is a fix done for this? Or let me know what inputs I need to share.

efko DEV ·

@sbk the diagnostics you sent look normal, which mostly tells me the export doesn't measure how long the keyboard takes to appear. Could you record a short screen video: tap into a field in an app where it's slow, close the keyboard, tap the same field again? I'm also adding an opening-time measurement in build 458, so once you have it, a fresh Diagnostics export will show exactly where the delay is.

efko DEV ·
status → Needs testing
efko DEV ·
status → Needs info
sbk TESTER ·

I don't find this issue anymore. So unsure should we keep this ticket open or closed?

efko DEV ·
status → Fixed

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