EFKey forces closes when using Whatsap
Helll, the issue is random when writing a chat it goes down and disappear and appear the Apple keyboard or suddenly appears the Apple keyboard when ai start Whatsapp and I need to touch the world key to enable again EFKey, very annoying bug.
Let me know if there could a way to upload logs or tell me which info can I upload
Discussion
Sign in to comment or vote.
hi thanks for reporting. Please go to the EF menu and enable diagnostics. If already on, please clear the 2 types of diagnostics first, then try to get back to the situation that you experience and after it happens, provide both logs as an attachment to in this ticket. Thanks a ton. @citytrader2000
@citytrader2000 when the Apple keyboard takes over like that, iOS has either closed EFKey or never showed it, and I can't tell which one from the description. The app keeps a stability log that records exactly that, without anything you type: open EFKey, tab EF, Diagnostics, Records and export, then "Send the export to the developer". Please send it right after it happens in WhatsApp. If you can also catch it in a screen recording, attach that here too.
Just checking this isn’t just after an update? I need to hold the globe and slide to EFKey on first load. It defaults to the apple keyboard after a new EFKey build and cycling through by tapping the globe isn’t sufficient. This isn’t limited to WhatsApp though.